Size
Because people in different countries have different shoe size, so if your foot is wider or thicker ,we recommend you’d better to choose a larger size！
In order to choose the most suitable size for you,the best way is that you tell me your foot length,and then we choose size for you!
(you can also add notes on the order, tell me your foot length and foot wide!)
Shipping
1:Before shipment, we will check the product carefully!
2:In order to facilitate transportation ,the packaging is plastic bag ,isn’t the shoebox !
3:About Russia Shipping: Please give us your full name !
4:usually Items will be shipped within within 24 hours after we verify your payment.
5:In order to give you a better shopping experience, Please select your preferred shipping method before ordering, it takes 20~60 business days for arrival by Air Mail, usually and takes 16~35 business days by AliExpress Standard.
Commitment delivery time within 60 days,Brazil 90 days.
6:Sometimes it would be longer because of the bad weather, a waste of time in customs clearance. Thus please wait patiently when you do not receive your item on time. If you don’t receive the tem within thirty days, please contact us, and then I will help you track it.
Return Policy
Only defective product will be offered exchange.
Contact Us
1:If you have any questions or need any help, please feel free to contact us! Thank you !
2:We do try respond as quickly as possible.but please allow delay response for non~business time. we will be glad to answer any question you may have so please feel free to contact me.
Thank you for your support !
FAQ
Q:Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
Q:I am a reseller,I would like to buy many pieces of your item, what’s the wholesale price?
A: Hi,thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
Feedback
1:Your Feedback is really important to us, please take a few seconds to leave a great feedback if you are satisfied with our product and service, thank you so much !!
2:We always provide you excellent quality. Preferential prices the most timely services.100% satisfaction.
3: Please contact us before leaving neutral(3 stars) or negative(1~2 stars) feedback.We will try our best to solve the problem and leave you a happy shopping mood here. Thank you!
Buyers show
If you like our product, you can show your photo in feedback~
We will contact you and then show your photos on the product homepage ^_^!
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
- 100% Safety & Security Guaranteed. At montherstore.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
