Preparing Time: we need 2-3 working days to prepare your order according to our numerous orders every day.
If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.
1. If you are satisfied with our products and services, please leave us positive feedback and 5 stars,and 5 stars for the detailed rating of your order.Once you show us the screenshot of both 5 stars, we will give you DISCOUNT for your next order.
2. If you don’t satisfied our porducts, pls contact us before you leave neutral (3 stars) or negative (1-2 stars) feedback. We guarantee we will 100% slove any problem for you.
3. Please message to us before you prepare to leave the negative feedback or opening any dispute for the order .
Communication is the best way to solve the problems.
If you are not 100% satisfied with the quality of your purchase from our store, you can return or exchange your items within 30 days from the delivered date.
1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
- 100% Safety & Security Guaranteed. At montherstore.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.