We do promise:
1: All products will be checked carefully before sending
2: No invoices or information about us will be showen in the package
3: For Brand dropshipping sellers, we do provide free packages for their own brand
4: For more information, please contact us directly
1.please allow 1-3cm differs due to manual measurement, thanks(All measurement in cm and please note 1cm=0.39inch)
2.As different computers display colors differently, the color of the actual item may vary slightly from the above images,thanks for your understanding.
Pay Attention:Dear Customer, If your jacket size is different with the pants size , Please do not worry.For example,your jacket size is XL and your pants size is L, please choose size XL when you make order, and remember leave message tell me your correct size, Just like”I want jacket size XL and pants size L”.Then I will send the right size to you. Please order with confidence.
1.We accept Alipay here and all major credit cards are accepted through secure payment processor ESCROW.
2.If you want to have the product as soon as possible,you should make the payment once you order it
3. If you can’t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
1) . delivery time:
1. We will send the item within 5 days when we get your payment. (Except holiday)
2. Please make sure your Aliexpress address is updated and detailed. And if you want to change your shipping address after you place order, please let us know first time. Thank you!
3. After we sent the goods, we will email you the shipping information, as well as tracking number.
2) Shipping time:
1.Generally , most countries shipping time are as below , due to variation of postal serivce in different areas , some areas may take longer. If you met problem , welcome free fell contact to us , we wlill reply you sonn .
2.Deliver to Russian Federation usually takes about 45-60 days.Please be aware of the long lead time before you order.
1. We do our best to serve our customers the best that we can.
2. We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
3. The buyer will be responsible for the shipping fees to return the items.
Warranty & Maintenance:
1. We offer the 1 month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
2. We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
3. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Your satisfaction and positive feedback is very appreciate. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
- 100% Safety & Security Guaranteed. At montherstore.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.