Size:please choose size according to your feet length.If your feet are a little fat and wide,please choose larger size.If you can’t make sure the size,please free to contact us.
1.The width of the shoes are normal,Maybe the shoes are not fit for too slim or too fat foot.
2.There are about 0.01cm–0.2cm average errors on the size chart.
3.Please measure the length of the foot as shown in the picture:
We will ship with the shipping method you have chosen,usually US,UK,Canada,Australia,and most European
countries are fast,south America,Middle East,Africa are usually a bit slow,for those countries usually you can
contact us for a solution after around 45-60 days.
We will be grateful if you can take 1 minute to give us a five star positive feedback since you are satisfied with
our product and our work.And contact us the first time(better within 7 days after reception of your item) to
give us chance for any problems you have met with our work or products.Your problem will be solved.
Q1:How to choose right size ?
A1: There are many kinds of size charts in the world,please measure you feet length and choose the right one
according to our size chart.
Q2:If I buy 2 pairs,can i pay one shipping cost ?
A2:No,international shipping cost is counted by weight of the item not number,so the more you buy the more
shipping cost you need to pay for them(Certainly we can give discount for large orders,please contact us).
Q3:Why there is no tracking information after shipment ?
A3:Usually you have to wait for several days after shipment because we usually need to ship to Beijing first,
thanks for your understanding.Q4:Can i use faster shipping method not CPAM(China Post Air Mail) since I need them urgently?
A4:Please contact us for fast shipping.And following regions:Russia,Australia,Janpan,Korea,Singapore,UK,
France,Brazil,Spain,Netherlands,Canada,Ukraine,Belarus, please contact us if you want faster shipping,We
have discounted price for youQ5:I used the same ID same address order many items in one order or several orders,how will they be
A5:Usually if the order time,ID,address are the same,we will ship them together in one parcel or box by
default,contact us if you need them to be shipped seperately.Q6:Can I cancel order or change order after shipment ?
A6:Since the parcel is already on the way,we can’t change any information or even stop it,thanks for your
understanding.Q7:Why I can’t get my order after so long a time？
A7: CPAM sometimes is a bit unstable,sometimes will be slow unexpectedly.you can contact us for a solution
or you can contact us for faster shipping before shipment.Q8:What is your returning&refund policy ?
A8:We uaually offer full refund for damaged or defective products.But usually a partial refund,discount or
even re-send items for other minor mistakes,thanks for your understanding.
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- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
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BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.