Onlymaker is a shoes brand, synchronized with the latest fashion trend, taking dedicated handmade craft work as well as an attractive price.
Q1: can you send me a real pictures? with BOX?
Onlymaker Only Use real pictures,all pictures take by ourselves,you will get the shoes same as the pictures.also you can check the feedback, all of our shoes is the same as the pictures, all shoes we send with BOX.
Q2:How can i choose the size?
Each brand has its own size chart. You can refer it and check the chosen size
If you are not so sure about the suitable size, please tell us about your feet length and width. We will offer the suggestion to help you.
Q3:My parcel logistics information can not be displayed,or logistics information error,how can i do?
Please contact our custmer service first.we will contact the post office to solve the problem for you as soon as possible to ensure the safety of your parcel
Q4: What if I buy it and DO NOT fit?
Before place an order, if you ask suggestion from us, then size still has problem, we will exchange the updated size to you for free. If there is quality problem, we will reprocess a new pair to you for free after the confirmation.
Q5: When can I RECEIVE my shoes?
You will receive your shoes within two weeks if no surprise,faster shipping or an urgent needing is still available, please contact us in detail.
Q6: What if i want to do the RETURN?
For any problem, please contact us first, we will try our best to solve it. if you still need a return, you can return the item to our US or Germany office.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
- 100% Safety & Security Guaranteed. At montherstore.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.